Monday, 20 January 2014
Our house was a broadband-free zone over the weekend after something broke. We hope to have it fixed by Thursday.
So we were forced to resort to less hi-tech activities to pass the time, separated on gender lines.
The ladies did some baking.
Meanwhile, the men (GRRRR!!!) unblocked the drain (another GRRRR!!!)
As for our loving service provider, let me share with you the content of the text I received after reporting the problem.
"Hello, BT here. Sorry about your fault. We aim to fix it by the end of 23/01/2014. If the problem isn't with BT kit, you might need to pay £129.99. Thanks."
Customer service as its best. Or, like BT, perhaps I'm being insincere.